Shipping Policy

We aim to fulfil all orders to the UK within 2-4 days, however we cannot be responsible for national postal delays which are outside of our control.

If you have any questions or concerns about your order please email us at orders@plumemaison.com

Last Updated: October 2023

Thank you for choosing Plume Maison for your home decor and gift needs. This Shipping Policy provides you with essential information about our delivery services and charges. Please review this policy to understand our shipping practices.

Delivery Area

Plume Maison currently offers delivery services to addresses within the United Kingdom. We deliver to mainland UK (England, Scotland, Wales, and Northern Ireland), as well as the smaller British Islands (the Hebrides, the Shetland Islands, the Orkney Islands, the Isles of Scilly, Isle of Wight, and the Isle of Man).

Delivery Charges

a. Mainland UK (England, Scotland, Wales, Northern Ireland)

For orders that do not include heavy items (over 4kg) or larger items (over 50cm in width, height, or depth), we charge £5.95 for delivery.

For orders that include heavy items (over 4kg) or larger items (over 50cm in width, height, or depth), we charge £14.95 for delivery.

b. Smaller British Islands (the Hebrides, the Shetland Islands, the Orkney Islands, the Isles of Scilly, Isle of Wight, Isle of Man)

Non UK Mainland Postcodes where additional shipping charges apply are:

AB31, AB33-38, AB41-45, AB51-56, BT, EX39, FK17-21, GY,HS, IM, JE, IV, KA27, KA28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, TR21-25, ZE

For orders that do not include heavy items (over 4kg) or larger items (over 50cm in width, height, or depth), we charge £9.95 for delivery.

For orders that include heavy items (over 4kg) or larger/bulkier items (over 50cm in width, height, or depth), we charge £24.95 for delivery.

Addition of Charges

The specified delivery charges will be presented to you at the checkout when you place your order. Please select the correct option to avoid delay in delivery. If in doubt, please email hello@plumemaison.com.

Free Shipping

Plume Maison regularly offers free shipping on orders that exceed a certain amount. To stay updated on the latest product offers and free shipping promotions, please subscribe to our newsletters. This way, you can enjoy the benefits of free shipping when available.

Shipping Times

We aim to process and dispatch your order as quickly as possible. Shipping times may vary based on your location and the items you have ordered. You will receive an estimated delivery time at the checkout, and we will provide you with tracking information to monitor your delivery.

Contact Us

If you have any questions or need further clarification regarding our Shipping Policy, please do not hesitate to contact us at hello@plumemaison.com.

Thank you for choosing Plume Maison, and we hope you enjoy your shopping experience with us.