Privacy Policy

Last Updated: October 2023

Welcome to Plume Maison! This Privacy Policy outlines how we collect, use, and protect your personal information while you browse and shop on our online home decor and gifts outlet, Plume Maison.

We are committed to ensuring the privacy and security of your personal
information. Please read this Privacy Policy carefully to understand our practices regarding your data.

Information We Collect
a. Personal Information:
- We collect personal information such as your name, email address, shipping address, and
phone number when you create an account, place an order, or sign up for our newsletter.
b. Order Information:
- We collect information related to your purchases, including the products you buy, payment
details, and order history.
c. Device and Usage Information:
- We automatically collect information about your device and how you interact with our
website, including your IP address, browser type, device identifiers, and browsing activity.

How We Use Your Information
a. Order Fulfilment:
- We use your personal and order information to process and fulfil your purchases, including
delivery and customer service.
b. Communication:
- We may use your contact information to send you order updates, newsletters, promotional
materials, and respond to your inquiries.
c. Improvement of Services:
- We analyse usage patterns to improve our website, products, and services to enhance your
shopping experience.
d. Legal Compliance:
- We may use your information to comply with applicable laws, regulations, legal
processes, or governmental requests.

Information Sharing and Disclosure
a. Third-Party Service Providers:
- We may share your personal information with third-party service providers to assist us in
fulfilling orders, processing payments, and improving our services.
b. Legal Compliance and Safety:

We may disclose your information when required by law or to protect our rights, safety, and security or that of others.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyse trends, administer the website, and gather demographic information. You can modify your browser settings to manage cookies; however, this may affect your user experience.

Your Rights and Choices
a. Access and Rectification:
- You can access and update your personal information by logging into your account or
contacting us.
b. Marketing Preferences:
- You can opt out of receiving marketing communications by following the unsubscribe
instructions in our emails or by contacting us.

Security
We implement appropriate security measures to protect your personal information. However, no system can be completely secure; hence, we cannot guarantee absolute security.

Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy
We reserve the right to update this Privacy Policy. We will notify you of any significant changes through our website or other communication channels.

Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal
information, please contact us at hello@plumemaison.com.

By using our website, you consent to the terms outlined in this Privacy Policy.

Plume Maison
hello@plumemaison.com